Welcome to Teem
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
1. COMPANY INFORMATION
This Privacy Policy is provided by Teem LLC, a limited liability company registered in the state of Wyoming, United States.
Contact Information:
• Company Name: Teem LLC
• Address: 30 North Gould Street, STE N, Sheridan, WY 82801, United States
• Privacy Email: marko@teem.one
• Jurisdiction: Wyoming, United States
2. SCOPE AND APPLICABILITY
This Privacy Policy applies to all users of our artificial intelligence chatbot services. Our services are available globally from our headquarters in Wyoming, United States, and are intended exclusively for individuals aged 18 and over.
IMPORTANT: Our services are NOT directed to individuals under the age of 18. If you are under 18 years old, you must not use our services.
3. INFORMATION WE COLLECT
3.1 Personal Information
We collect the following personal information when you use our services:
• Names: Names you provide during interactions
• Phone Numbers: Collected through integration with the official Facebook WhatsApp API
• Messages: All content of conversations you have with our chatbots
• Profile Information: Profile data available through integrated platforms
3.2 Technical Information
• Message metadata (date, time, delivery status)
• Source platform information (WhatsApp, Instagram, Facebook)
• Interaction data related to Google Calendar integrations
3.3 Methods of Collection
Information is collected through:
• Direct interactions with our chatbots
• Official Facebook WhatsApp API
• Integrations with Instagram and Facebook
• Google Calendar integration
• Information voluntarily provided by the user
4. USE OF INFORMATION
4.1 Processing Purposes
We use your personal information exclusively to:
• Provide artificial intelligence chatbot services
• Process and respond to your inquiries and requests
• Maintain and improve the functionality of our services
• Enable integrations with Google Calendar, WhatsApp, Instagram, and Facebook
• Comply with legal and regulatory obligations
4.2 Use Limitations
IMPORTANT STATEMENT: We do not use your data to train artificial intelligence models. Your data is used solely to provide the requested service.
5. SHARING OF INFORMATION WITH THIRD PARTIES
5.1 AI Service Providers
We share necessary information with the following artificial intelligence service providers to process your requests:
• OpenAI: For natural language processing
• Anthropic: For conversational AI services
• Google (Gemini): For advanced AI capabilities
5.2 Integrated Platforms
We share information with the following platforms as necessary for service functionality:
• Meta (Facebook / WhatsApp / Instagram): For communication through their platforms
• Google: For Google Calendar integrations
5.3 Sharing Limitations
• We do not sell your personal information to third parties
• We do not share information with third parties for marketing purposes
• We only share the minimum information necessary to provide the requested services
6. DATA STORAGE AND SECURITY
6.1 Storage Location
All data is stored on:
• Servers located in North America
• Heroku infrastructure with industry-standard security measures
• Encrypted databases for additional protection
6.2 Security Measures
We implement the following security measures:
• Database encryption
• Industry-standard security protocols
• Restricted access to personal information
• Regular monitoring of security systems
6.3 Data Retention
• We retain your personal information as long as necessary to provide our services
• Conversation histories are maintained for service continuity
• Data may be retained for additional periods as required by applicable law
7. YOUR PRIVACY RIGHTS
7.1 Right to Deletion
You have the right to request deletion of your personal data:
• Process: Send a request to marko@teem.one
• Processing Time: 15 to 30 business days
• Confirmation: You will receive confirmation once deletion is completed
7.2 Right of Access
You may request access to the personal information we hold about you by contacting us at marko@teem.one.
7.3 Right to Correction
If you believe any personal information we hold is inaccurate, you may request its correction by contacting us.
7.4 Limitations
Some rights may be limited by:
• Legal and regulatory requirements
• Legitimate operational needs
• Rights of third parties
8. INTERNATIONAL DATA TRANSFERS
As we operate globally from the United States, your information may be transferred to and processed in:
• The United States
• Countries where our service providers operate
• Jurisdictions with different data protection laws
By using our services, you consent to these international transfers.
9. COOKIES AND TRACKING TECHNOLOGIES
We currently do not use cookies in our chatbot services. If this changes in the future, we will update this policy and notify you accordingly.
10. CHANGES TO THIS PRIVACY POLICY
10.1 Update Frequency
This Privacy Policy may be updated annually; however, there is no obligation to do so, and it may not be updated during certain periods.
10.2 Notification of Changes
We will notify you of material changes to this policy through:
• Notifications within our services
• Email to the contact address provided (when applicable)
• Updates to the “Effective Date” at the top of this policy
10.3 Continued Use
Your continued use of our services after any modification constitutes acceptance of the revised policy.
11. LEGAL AND REGULATORY COMPLIANCE
11.1 Applicable Laws
This policy and our processing of personal data are governed by:
• United States federal laws
• Laws of the State of Wyoming
• Applicable data protection regulations
11.2 Cooperation with Authorities
We may disclose personal information when:
• Required by law
• Necessary to protect our legal rights
• Necessary for public safety
12. CONTACT AND INQUIRIES
For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, you may contact us:
• Email: marko@teem.one
• Mailing Address:
Teem LLC
30 North Gould Street, STE N
Sheridan, WY 82801
United States
Response Time: We aim to respond to all inquiries within 5–10 business days.
13. FINAL PROVISIONS
13.1 Severability
If any provision of this Privacy Policy is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.2 Language
This policy is written in Spanish. In the event of a conflict between versions in different languages, the Spanish version shall prevail.
13.3 Jurisdiction
Any dispute related to this policy shall be subject to the jurisdiction of the courts of the State of Wyoming, United States.
Last Updated: May 29, 2025
Version: 1.0
By using Teem LLC services, you acknowledge that you have read, understood, and agree to this Privacy Policy.